DHL Express

Reception (Resepşn)

By agreement
Baku, Azerbaijan
28.04.23 - 28.05.23

Working conditions

  • To provide answers to customers requests concerning company’s product and services and carry of obligations properly;
  • To accept the shipments from customers, to use special DHL Express applications and programms to create airwaybills and other transport documents as per .company’s internal operational instructions and rules;
  • To inspect the shipments content and assist with packaging to customers in accordance with safety policy and DHL Express global operational standards;
  • To inform customers about optional services and propose to customers such services;
  • To inform customers regarding tariffs and transit time correctly;
  • To track shipments and provide to customers current status information;
  • To try to solve customers issues (claims) without management if possible;
  • To inform management as soon as possible, if there is written claims;
  • To follow the work schedule strictly in accordance with customers department rules;
  • To undertake oral and written instruction of the department management, linked with carry of position obligations with providing reports accordingly;
  • Compliance with company’s discipline, internal labor regulations, labor protection, safety and fire safety requirements;
  • To take care the Employer’s property and equipment as well as the other employees equipment and property;
  • Work schedule: 6 days;
  • Working hours: 09:00 - 18:00 (Saturday 09:00 - 15:00).


  • Education: Higher;
  • Experience: Customer service experience is recommended;
  • Language skills: English and Russian - intermediate;
  • Computer skills: working with MS Office programs;
  • Well-mannered speech;
  • Good analytical skills;
  • Attention to detail;
  • Sales skills are an advantage.

This job has expired

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