Bakı,
Azərbaycan
28.04.23
-
28.05.23
İş haqqında məlumat
- To provide answers to customers requests concerning company’s product and services and carry of obligations properly;
- To accept the shipments from customers, to use special DHL Express applications and programms to create airwaybills and other transport documents as per .company’s internal operational instructions and rules;
- To inspect the shipments content and assist with packaging to customers in accordance with safety policy and DHL Express global operational standards;
- To inform customers about optional services and propose to customers such services;
- To inform customers regarding tariffs and transit time correctly;
- To track shipments and provide to customers current status information;
- To try to solve customers issues (claims) without management if possible;
- To inform management as soon as possible, if there is written claims;
- To follow the work schedule strictly in accordance with customers department rules;
- To undertake oral and written instruction of the department management, linked with carry of position obligations with providing reports accordingly;
- Compliance with company’s discipline, internal labor regulations, labor protection, safety and fire safety requirements;
- To take care the Employer’s property and equipment as well as the other employees equipment and property;
- Work schedule: 6 days;
- Working hours: 09:00 - 18:00 (Saturday 09:00 - 15:00).
Tələblər
- Education: Higher;
- Experience: Customer service experience is recommended;
- Language skills: English and Russian - intermediate;
- Computer skills: working with MS Office programs;
- Well-mannered speech;
- Good analytical skills;
- Attention to detail;
- Sales skills are an advantage.
Müştəri xidmətləri
Qeydiyyatçı
Logistika
Elanın müddəti bitmişdir