SABAH.HUB

Tour desk agent (Tur agenti)

By agreement 18
Full-time
Baku, Azerbaijan
21.11.24 - 21.12.24

Working conditions

  • Promote and sell hotel tours and activities to guests;
  • Provide detailed information about available tours, itineraries, and pricing;
  • Assist guests with booking tours, transportation, and other travel-related services;
  • Maintain up-to-date knowledge of local attractions, events, and activities;
  • Ensure customer satisfaction by offering personalized recommendations based on guests' interests and needs;
  • Handle inquiries and resolve issues in a professional and efficient manner;
  • Process payments and manage bookings through the hotel’s reservation system;
  • Work closely with other hotel departments to ensure seamless guest experiences;
  • Location: Baku, Khagani Rustamov Street, 4C Khatai District.

Requirements

  • Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field preferred;
  • Previous experience in customer service, hospitality, or sales (experience in the travel or tourism industry is a plus);
  • Excellent communication skills, both written and verbal;
  • Strong interpersonal skills with a passion for providing exceptional customer service;
  • Strong organizational and time management skills;
  • Knowledge of local attractions, events, and tourist services;
  • Proficiency in basic computer skills and reservation software (experience with booking systems is a plus);
  • Flexibility to work a varied schedule, including weekends and holidays;
  • To apply for this position, please submit your resume/CV to the Email address. Please include the job title in the subject line of your email.