Holiday Inn Baku

Receptionist in SPA(SPA-da resepsiyonist)

By agreement 82
Full-time
Baku, Azerbaijan
16.10.24 - 16.11.24

Working conditions

  • Provide guidance to clients with the procedures at the spa;
  • Answer telephone calls and provide accurate information to clients;
  • Keep the reception area clean and conducive for clients as they wait for their turn to be attended too;
  • Introducing new beauty products to clients and educating them on their uses and benefits;
  • Keep clients updated on currently available promotions and discounts on services offered in the Spa;
  • Process payments from clients for services ordered from the spa;
  • Keep registers of long and existing clients for them to enjoy benefits given to loyal customers;
  • Give appointments to clients on specific days;
  • Open and close the spa at the appropriate time;
  • Inform staff members of appointments that have been canceled by clients, and alert staff members of the arrival of clients who come without prior appointments.

Requirements

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to;
  • Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories;
  • Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills;
  • Excellent knowledge of Azerbaijani, Russian or/and English languages;
  • Highly responsible & reliable.


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