Baku,
Azerbaijan
14.11.24
-
14.12.24
Working conditions
- Fully responsible for all aspects of all departments;
- Support and work with all Head of Departments in all aspects of running this hotel;
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests;
- Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, action taken for service recovery, and also any staff issues;
- Ensure SOP implementation in all departments and check the same during routine operational checks;
- Inspecting all departments for SOP implementation;
- Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture;
- Monitor the co-ordination between all departments for smooth & efficient operations;
- Assessing and reviewing customer satisfaction and service recovery process;
- Meet all dept. heads to review & train the staff to upkeep the human capital;
- Identifying staff learning needs and assisting with development;
- Best-in-class training and career development;
- Supportive and engaged team;
- Fast paced fun environment;
- Interested candidates are welcome to send their CVs to the e-mail address by indicating the name of the Operations Manager in the subject line of the letter.
Requirements
- Work experience as a similar role;
- Hospitality experience preferred;
- Excellent organizational and team management skills;
- Highly focused;
- Have excellent communication skills;
- Bring your best every day;
- Put our guests first;
- Strive to exceed expectations in all you do.
Administrative, Business, Management
Tourism
