Bakcell

Sales and Services Specialist (Satış və xidmətlər üzrə mütəxəssis)

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Bakı, Azərbaycan
22.10.24 - 22.11.24

İş haqqında məlumat

  • Providing services through point of sale according to internal procedures and rules reflected in appropriate documents and programs,(BSS KPI, FAQ and etc);
  • Resolving customers queries and registering complaints  regarding sales and service;
  • Maintaining detailed knowledge of products and services for company and Ensuring sales and high standard service to customers;
  • Carry out other job responsibilities in accordance üith relevant documents (maintain discipline run on schedule and etc.);
  • To ensure that the discipline is properly maintained at the office, and promptly inform the management of any violations of the rule;
  • Fulfillment of the works in compliance with the procedures and instructions;
  • Provision of confidentiaity of the corporate data; Provision of passwords confidentiality;
  • Administrative responsibilities;
  • Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties; 
  • Execution of the duties in compliance with the procedures and instructions;
  • Preparation of reports on areas of responsibility.

Tələblər

  • University Degree or Vocational school/college/secondary school;
  • Experience with customer services and sales is a plus;
  • Azerbaijani - advanced, Russian and English - intermediate;
  • Mandatory knowledge MS office programs (Excell, Word and etc.);
  • Ability to work under pressure;
  • Strong communication and organization skills;
  • Flexibility;
  • Customer Orientation;
  • Quality Orientation;
  • Teamwork & Collaboration.

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