The Merchant Baku

Division manager

По соглашению
1529
Полн. занятость
Баку, Азербайджан
25.02.25 - 26.03.25

O работе

  • Oversee the daily operations of the Front Office and Housekeeping departments;
  • Control and monitor guest satisfaction to ensure high standards of service and resolve any issues promptly;
  • Ensure exceptional guest service, managing and resolving guest complaints effectively;
  • Supervise room assignments, room occupancy, and availability;
  • Coordinate with various departments to ensure seamless operations;
  • Train and mentor staff, ensuring they meet the hotel's standards of service;
  • Monitor and evaluate team performance, implementing improvements where needed.

Требования

  • Experience: Minimum of 3 years’ experience Room Division Manager;
  • System Knowledge: Strong working knowledge of Opera Fidelio systems;
  • Language Skills: Proficiency in Azerbaijani, Russian, and English;
  • Computer Skills: Proficient in Microsoft Office suite;
  • Communication: Excellent verbal and written communication skills;
  • Personality: Positive, approachable, and able to inspire a team.

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