Баку,
Азербайджан
04.03.25
-
04.04.25
O работе
- Making data supported suggestions in order to adapt Product and Service portfolio of the company for achieving profitable and customer-oriented set of offerings;
- Preparing business cases for justification of undertaking a project or program. Which includes analytical justification of benefit, cost and risk and provides a rationale for the preferred solution;
- End to end execution of targeted campaigns, such as usage stimulation initiatives and up-/cross- selling via marketing automation tool;
- Supporting coordination of outbound team for execution up-sell/cross-sell outbound calling programs according the segmentation model and operational roadmap;
- Preparation of the corresponding reports regarding responsible working areas, including monitoring and evaluation the returns on each campaign (ROI), in terms of subscriber retention, generated revenue, usage, ARPU and etc;
- Analysis dynamics, trends and performance of the market players in Customer Value Management and Business Intelligence areas and assessment of their impact on Company;
- Automation of all processes related to core activities of CVM unit, such as business analysis, customer segmentation assignation of segmented offers and reporting;
- Providing feedbacks regarding improvement of existing systems and processes as well as end to end implementation of positive changes;
- Supporting team during major projects related to CVM scope, including Requirements analysis, Stakeholder analysis, Planning and Design, Solution Evaluation, Implementation evaluation (UAT and Sanity testing) Post-launch analysis and monitoring.
Требования
- Higher education in Economics, Marketing, Applied Math and Cybernetics or other related fields;
- Business/Data Analytics, Data Science, Statistics – Good;
- Strong Project Management, Communication and Marketing knowledge;
- Experience in corporate area is mandatory. Experience in Sales & Marketing area is preferable;
- 1 year of experience in CRM, Business Analytics, Data Science, Marketing or Forecasting in Telecommunication, FMCG, Financial or other relevant sectors;
- Excellent knowledge of Azerbaijani and English languages;
- Advanced MS office skills;
- Advanced knowledge of Stata, R, Phyton or other statistical tools is an advantage;
- Being fully capable in SAS and/or SQL coding languages is an advantage.
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