ADA University

Receptionist

By agreement 644
Full-time
Baku, Azerbaijan
05.11.24 - 05.12.24

Working conditions

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations;
  • File and maintain records for incoming/outgoing mailing and postal;
  • Answer telephones to direct calls or provide information. Operate telephone switchboard to answer, screen, or forward calls;
  • Hear and resolve complaints upon any request. Respond to customer problems or complaints at the point of entry;
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints;
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer;
  • Perform day-to-day administrative tasks such as maintaining information files and processing paperwork; 
  • Compile, copy, sort, and file records of activities from different University departments that require execution through the Welcome reception point;
  • Operate office equipment at the main gate;
  • Confer with coworkers at the area to coordinate work activities;
  • Coordinate reception area maintenance, cleanliness and accurate services, including security surveillance;
  • Providing information to supervisors, co-workers in written/oral forms;
  • Substitute fellow colleagues when required at the other University reception areas.

Requirements

  • Associate Bachelor or College education;
  • Minimum 1 year of work experience in similar role and environment;
  • Excellent oral and writing skills in Azerbaijani and English languages;
  • Effective communicator, flexible and with positive attitude;
  • Established abilities to actively listen to the needs of customers;
  • Well-developed approach to detail and timely actions, ability of organization and planning;
  • Service-oriented with a sense of ethics and norms;
  • Ability to work effectively with a diverse population;
  • Demonstrated organizational skills with attention to detail;
  • Readiness to work a flexible work schedule including evenings and weekends if required;
  • Proven computer skills and knowledge of basic MS Office suit.


This job has expired