Baku,
Azerbaijan
19.02.25
-
20.03.25
Working conditions
- Booking, issuing, refund, exchange, cancellation of air tickets;
- Selection of the best flight options;
- Assistance to the client in any issues related to the air travel process;
- Communication with airlines;
- Training of new colleagues;
- Reporting;
- For local applicants only;
- Salary is negotiable + KPI bonuses;
- 5-day work schedule;
- Office in city center.
Requirements
- Proven experience as an Air Tickets Specialist or Manager (minimum 2 years);
- Excellent time management, budget management, and vendor management skills;
- Outstanding communication and negotiation abilities;
- Ability to work well under pressure and adapt to unforeseen circumstances;
- Bachelor's degree or higher in Tourism Management, Hospitality, Marketing, or a related field;
- Fluent knowledge of Azerbaijani and Russian languages, English - intermediate;
- Experience with CRM/ERP software is a plus;
- Basic math skills;
- Ability to work collaboratively across multiple teams and contribute effectively to a team environment;
- High knowledge of Galileo or Amadeus GDS.
Operations Manager
Tourism
