Nar

Front offices specialist (Ön büro mütəxəssisi)

By agreement 76
Full-time
Sumgayit, Azerbaijan
24.06.24 - 24.07.24

Working conditions

  • Providing services through point of sale according to internal procedures and rules reflected in appropriate documents and programs,(BSS KPI, FAQ and etc);
  • Resolving customers queries and registering complaints  regarding sales and service;
  • Maintaining detailed knowledge of products and services for company and Ensuring sales and high standard service to customers;
  • Carry out other job responsibilities in accordance üith relevant documents (maintain discipline run on schedule and etc.);
  • To ensure that the discipline is properly maintained at the office, and promptly inform the management of any violations of the rule;
  • Fulfillment of the works in compliance with the procedures and instructions;
  • Provision of confidentiaity of the corporate data; Provision of passwords confidentiality;
  • Administrative responsibilities;
  • Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties;
  • Execution of the duties in compliance with the procedures and instructions;
  • Preparation of reports on areas of responsibility;
  • Provide confidentiality of the company and customer data.

Requirements

  • University Degree or Vocational school, college, secondary school;
  • Experience with customer services and sales is a plus;
  • Problem solving skills;
  • Ability to work under pressure;
  • Communication skills;
  • Prompt;
  • Knowledge of Azerbaijani and Russian (fluent), English (pre-intermediate) languages;
  • MS Office programs.


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