Baku,
Azerbaijan
16.07.24
-
15.08.24
Working conditions
- Supporting, training, and supervising front office staff;
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience;
- Handling customer complaints and special requests;
- Scheduling staff shifts and managing other HR-related tasks;
- Maintaining an orderly appearance throughout the reception area;
- Monitoring stock and ordering office supplies, including stationery and information leaflets;
- Preparing monthly management reports on customer feedback, bookings, and cancellations;
- Managing the departmental budget;
- Updating files and records;
- Enforcing all cash-handling, checking, and credit procedures.
Requirements
- High school diploma or an associate's degree;
- Client services or management experience;
- Great interpersonal and communication skills;
- Excellent problem-solving skills;
- Basic accounting skills;
- The ability to remain positive and focused in a fast-paced environment;
- Good time management skills;
- Great computer skills and the ability to learn new skills quickly;
- A professional appearance.
Management
Tourism
This job has expired
