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Azerconnect LLC

Fix Network Performance and Analytics Expert (Şəbəkə Performansı və Analitika Mütəxəssisi)

By agreement 0
Full-time
Baku, Azerbaijan
30.09.24 - 30.10.24

Working conditions

  • Discuss KPIs, targets and Network elements to be monitored with relevant teams;
  • Represent QA team in technical meetings;
  • Investigate Fix network KPI formulas and analyze;
  • Analyse KPI degradations and escalate issues to the relevant teams;
  • Analyze network performance data to identify trends, bottlenecks, and potential issues;
  • Prepare and update documentation of network topology, performance monitoring procedures and KPIs;
  • Apply best practices to prepare new reports;
  • Periodically (daily, weekly, monthly) preparation of Access switch, aggregation switch and fix core network element KPI reports;
  • Add comments to the reports after clarification of problem reasons;
  • Control problematic KPIs and periodical update reports;
  • Detailed reporting of network quality after planned works;
  • Re-check problematic indicators after getting confirmation about problem solving;
  • Prepare interfaces utilization report (network capacity);
  • Daily monitoring of overloaded interfaces;
  • Control network performance in near-real time;
  • Response to KPI degradation PM alarms;
  • Prepare ad-hoc reports in case of request from management or other teams;
  • Control Performance Management system work and give suggestions for improvement;
  • Inform OSS team in case of missing data, check measurement data after restoration;
  • Responsible for correctness of statistic reports;
  • Ensure integration of all fix network elements to the UMS tool;
  • Add new elements and destinations to periodic reports;
  • Understanding team members and knowledge sharing;
  • Stay up to date with industry trends, best practices, and emerging technologies related to network performance monitoring;
  • Propose and implement improvements to monitoring tools and reporting;
  • Regular improvement of knowledge;
  • Provide training and guidance to staff members on network monitoring tools and methodologies;
  • Support network planning and optimization;
  • Work closely with cross-functional teams to resolve issues and enhance overall network performance;
  • Maintain normal relationship with all team members;
  • Follow ethic norms between team members and management interrelation;
  • To execute job responsibilities and verbal/ written instructions by management;
  • To execute assigned tasks in compliance with the procedures/policy/instructions;
  • To keep confidentiality of the company data.

Requirements

  • Degree in BS telecommunication or equivalent;
  • Technical knowledge of Fix network elements and their working process;
  • Network Performance and Service Quality Assurance skills;
  • Deeply Analyzing skills of Fix Network KPIs;
  • To be proficient in Network performance management;
  • Network fault management;
  • Performance reporting in any requested format;
  • 3 years’ experience on Fix network;
  • Fluent spoken and written Azeri;
  • Good spoken and written English;
  • Good knowledge of Russian will be an advantage;
  • Advanced user of MS Office;
  • Knowledge on Power BI or similar tools;
  • Python and SQL knowledge is an advantage;
  • Travelling to Business trip to regions if required;
  • Ability to work overtime and night time 24/7 reachable.
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