Baku,
Azerbaijan
01.11.24
-
01.12.24
Working conditions
- Flexibility to work a variety of shifts with minimal notice;
- Highly organized to keep Help desk tickets orders using “ServiceDesk” portal;
- Properly escalate the issue up the hierarchy;
- Preparation of reports and forms accepted within the department
- Receives and handles requests for service, following agreed procedures;
- Logs incidents and service requests and maintains relevant records;
- Provisions/installs, configures and maintains infrastructure services and components;
- Monitors, measures and reports on infrastructure load, performance and security events. Identifies operational issues and contributes to their resolution.
- Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts;
- Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting;
- Provides technical expertise to enable the correct application of operational procedures;
- Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines;
- Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards;
- Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
Requirements
- Diploma: Bachelor's Degree in Information Technology, Computer Engineering or related field is preferred;
- Experience: at least 2-3 years;
- Practical scripting skills (e.g. bash, PowerShell);
- Linux server administration;
- Experience with container and container orchestration technology (e.g. Docker, Kubernetes, EKS clusters);
- Experience in automation & configuration management such as Terraform;
- Experience in building server configuration (e.g. Jenkins, Gitlab);
- Experience in setting up monitoring tools (Prometheus, Grafana, ELK);
- Experience with relational databases, preferably PostgreSQL, Oracle;
- Experience with web application services such as NGINX, Apache, JBoss;
- Understanding documentation on English;
- Communication skills;
- Ability to explain;
- Attention to details;
- Cooperation and Teamwork;
- Active learning skills;
- Time management;
- Problem solving skills;
- Positive Attitude;
- Strong Work Ethic.
Information technology
İCT
