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Coordinates the operation of departments to confirm that assigned programs are completed according to specifications, budgets, and timelines.
Takes proactive steps to minimize delays in delivery.
Regularly communicates with customers/clients to arrange meetings, confirm program schedules, and discuss any program problems.
Ensures that customers and/or clients are regularly informed of the status of the program.
Regularly communicates with management regarding the program’s status and any problems or potential problems. Forecasts potential schedule delays and develops alternate plans.
Performs other related duties as assigned.
Lead the implementation of the ERP system across the Company.
Project manage the implementation projects across the various modules and functional teams.
Co-ordinate between the functional leads, IT and ERP consultants.
Deliver the project on time and in budget.
Administer the ERP on a day-to-day basis.
Ensure strong internal controls and in place and not compromised.
Develop reports, forms, and workflows.
Continuously improve and streamline the running of the ERP
Coordinates timely, accurate update and maintenance of functional desktop procedures used by central Bravo departments as well as end user documentation.
Oversees logging/tracking of functional and system issues with Bravo customer support.
Seeks input from and coordinates system improvements with a diverse user community and serves as a liaison with decentralized users.
Bachelor’s degree in related field required.
At least six years of related experience required.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.