Inside sales representative

Ə/h razılaşma ilə

2457

Tam iş günü

Bakı, Azərbaycan

25.02.25 - 26.03.25

İş haqqında məlumat

Identifying Customer parts and service needs by phone calls and offers suitable Cat and Non;
Cat solutions;
Develop and execute a call programme while maintaining and update the customer listing;
Become the customers’ prime source of information regarding BMA’s equipment offering;
Update and inform the customers on their machine order status;
Offering alternative solutions to customer and help them to select most suitable one;
Follow up depths and work close with PSSR for money collection;
Communicate all customer complaints to Customer Relation Specialist;
Meet with customers visiting the office to discuss opportunities;
Face-to-face customer visits will be assigned, accompanied by their manager;
Calling assigned customer periodically, update customer information in the system;
Informing all customers about EM Solutions in order to create opportunities;
Escalation of potential problematic issues to Manager;
Work with Marketing Department on the creation & validation of marketing materials;
Responsible for identifying timing and job details including gathering all information for the machines and importing this information into a database in order to present a proposal for recommended spare parts to the customer on time;
Perform other tasks, duties and assignments as required.

Bachelor’s degree in engineering (Mechanical or Electrical), Business, Marketing;
Business/Marketing Analytics, Communications, or relevant field from the accredited university or at least 3 years of work experience in a relevant role;
Strong communication, analytical, leadership and influencing skills and ability to operate independently;
Experience with heavy equipment;
High level of competence in preparation and presentation;
Strong data-entry skills and attention to detail;
Exceptional analytical thinking, problem solving, and organizational skills;
Able to prioritize work, delegate, and meet deadlines;
Positive "can do" attitude with a passion for customer service;
Collaborative worker and teambuilding ability;
Fluency in written and oral Azerbaijani, English. Proficiency in Turkish and Russian is preferred;
Computer skills-user level (MS Office usage);
Ability to travel on occasion;
Local candidates strongly preferred.