Resant Group

Front office manager (Ön büro meneceri)

Ə/h razılaşma ilə
Tam iş günü
Bakı, Azərbaycan
08.02.24 - 09.03.24

İş haqqında məlumat

  • Supporting, training, and supervising front office staff;
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience;
  • Handling customer complaints and special requests;
  • Scheduling staff shifts and managing other HR-related tasks;
  • Maintaining an orderly appearance throughout the reception area;
  • Monitoring stock and ordering office supplies, including stationery and information leaflets;
  • Preparing monthly management reports on customer feedback, bookings, and cancellations;
  • Managing the departmental budget;
  • Updating files and records;
  • Enforcing all cash-handling, checking, and credit procedures.

Tələblər

  • High school diploma or an associate's degree;
  • Client services or management experience;
  • Great interpersonal and communication skills;
  • Excellent problem-solving skills;
  • Basic accounting skills;
  • The ability to remain positive and focused in a fast-paced environment;
  • Good time management skills;
  • Great computer skills and the ability to learn new skills quickly;
  • A professional appearance.


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