Baku,
Azerbaijan
09.01.25
-
09.02.25
Working conditions
- Analyse customer data to define audiences based on behaviour, demographics, and purchase history;
- Develop targeted marketing campaigns and sales strategies tailored to various customer groups.
- Collaborate with sales and marketing teams to ensure CRM data aligns with overall company objectives;
- Generate and present regular reports on CRM performance metrics;
- Monitor customer satisfaction and track post-sale support interactions, identifying opportunities to improve customer retention and loyalty;
- Identify and leverage emerging trends and technologies to enhance CRM effectiveness and customer engagement;
- Work Hours: 09:00 - 18:00, Monday to Friday;
- Competitive salary, based on experience and interview results;
- Opportunities for career advancement;
- Professional work environment with ongoing development opportunities;
- KPI bonuses;
- Voluntary medical insurance;
- Corporate mobile plan;
- Employee discounts;
- Partner discounts (restaurants, education, travel and others).
Requirements
- Approximately 1-3 years of experience in CRM, marketing, or sales;
- Bachelor’s Degree in Marketing, Business Administration, or a related field;
- Strong attention to detail and organizational skills;
- Proficiency in CRM software;
- Expertise in data analysis and customer segmentation;
- Ability to create reports and dashboards;
- Database management experience;
- Effective communication and teamwork skills;
- Take a proactive approach to resolving conflicts and managing time effectively;
- Desired language skills: Azerbaijani - Fluent, Russian-Advanced, English-Intermediate.
Marketing
Commerce
