Socar - STP

Vendor Coordinator

Location Baku, Azerbaijan
Work type Full-time
Category Sales
Vacancy date 20.09.2022

Working conditions

Position summary:
The position is responsible for driving profitable business results and operational excellence by creating and developing relationships within SP vendor base; procuring new vendors and negotiating with existing vendors while ensuring compliance with SP policies and requirements. This role will also interact with other internal support team members on vendor issues to ensure that customer expectations are always met, and the vendor obligation is fulfilled.

Principal responsibilities:
Source & Procure Vendors: Target, identify, screen and recruit target prospective contractor/vendor partners
Create support tools and materials to manage and track Vendors
Use negotiation skills with current Vendors
Help desk for vendors to onboard them and maintain successful relationships
Work with other departments involved in the Vendor Management Process (Finance, Compliance, Operations)
Conduct qualification process of contractor/partners including completed application/compliance information and background data
Work collaboratively with the team to build and maintain a solid, trusted database of contractor/partners
Data entry/profile maintenance in a CRM environment/platform
Monitoring and reporting vendors’ service performance against criteria
Maintain line of sight to vendor by delivering consistent vendor scorecard and reporting to key stakeholders
Other duties as assigned by Line Manager


Vendor coordinator typically needs a bachelor's degree in supply chain management or another business field
Vendor coordinator find positions in diverse companies that use vendors for its supplies, products and services.
Vendor coordinator mostly stay on-site with the purchasing team but occasionally do travel to have meetings with potential and current vendors
CRM system/environment experience preferred or ability to adapt quickly
Managing vendor service level and support agreements
Methodical, detailed, and quality approach
Leadership attributes
Reliability and accountability
Business and IT industry awareness
Analytical skills
Risk identification and mitigation
Negotiating & Problem solving skills
Time management
Good communication skill
Team & Detail orientation
Excellent written and verbal communication skills
Experience in vendor management of software or cloud services agreements
Experience working in a multicultural global environment
Ability to multi-task and work in a fast-paced, high-volume environment
Excellent follow-up, communication, and customer service skills
Position requires a team player, positive proactive attitude and ability to adapt quickly to changing priorities
Vendor relationship, performance management and contract management.
Strong attention to detail
Experience & Education:
3+ Years Customer Service Experience
1+ Year Facilities Vendor Management Experience preferred
Advanced knowledge of Azerbaijani and English
Knowledge of Russian language is an advantage
Bachelor’s degree or equivalent training or work experience